Terms and Warranty for our Firmware
General information
On this page you will find information about the terms of purchase and use of our firmware. And also about discounts and refund policy. These terms apply to all of our firmware.
Technical information
The list of supported anti-cheats and the BIOS parameters that our firmware can work with are listed on this page. These characteristics are different for each firmware.
Our firmware may not be compatible with spoofers.
Requirements
You install our firmware you must have:
• A fully working DMA card installed in your Main PC (if you don't have DMA card, you can order it here).
• Windows 10 or 11 on both computers (one PC can have Windows 11 and another one Windows 10, it's also ok).
• Faceit firmware requires your Main PC to have an AMD CPU and be running the latest version of Windows 11.
If you encounter any difficulties with the installation or functioning of the firmware, you will need to follow our instructions to resolve the issues. We can provide remote assistance via TeamViewer or Anydesk for free.
Refusing our help in solving problems doesn't lead to a refund. Once the firmware is ready, we will do our best to resolve any issues.
Warranty
We provide a 1-month warranty on our firmware.
How it works?
— If the firmware was detected or it simply stopped working with some anti-cheat within 1 month, we will make either refund or a new firmware.
— Firmware-related technical support, including assistance with motherboard compatibility issues or other errors, is provided for 1 month from the date of purchase.
How is the warranty period calculated?
— The warranty period is calculated from the moment when we sent you the firmware file. For example, if you received the firmware on January 1, the warranty will be valid until February 1 inclusive.
— If suddenly your firmware was detected or blocked on January 20, and you received a new firmware on January 25, the warranty remains valid until February 5 inclusive.
Important clarification. Usually regular firmware lasts 1-3 months. Our firmware (especially for VGK) are very reliable and have usually remain undetected for 3-5 months. A 1-month warranty doesn't mean that you will have to change the firmware after that period. You can continue using it as long as it works.
Refunds
Refund is provided in the following cases:
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If for technical reasons, firmware doesn't work on your PC (you must follow our instructions and contribute to solving any problems. We can provide remote assistance via TeamViewer or Anydesk. Once the firmware is ready, we will do our best to solve any problems. Refusing our help in solving the issues doesn't lead to a refund. If we can't make it work for you, you will receive a full refund).
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If the firmware has been detected or blocked by anti-cheat, your warranty (1 month) is still valid.
Discounts
If the firmware was detected or blocked after the expiration of the warranty period, for example, after 2 months, we provide a 20% discount on the purchase of new firmware. For example, if you bought firmware for EAC for $200 on February 1, 2025 and the firmware was blocked on May 1, 2025, you can buy a new firmware with 20% discount — for $160.
Firmware upgrades are not available. For example, if you purchased firmware for EAC for $200 and later decide to purchase firmware for VGK for $300, a full payment of $300 will be required. Paying only the price difference is not possible.
Status
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Current status of the Firmware for BE, Ricochet (COD), Javelin (BF6): Undetected
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Current status of the Firmware for EAC, ACE: Undetected (updated on June 1, 2026)
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Current status of the Firmware for Vanguard (Valorant): Undetected (updated on May 23, 2026)
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Current status of the Firmware for Faceit: Released on June 1, 2026 and currently testing. The sales are open (3 slots)
If you have additional questions regarding our firmware, feel free to contact me in Telegram.